e Commerce White Papers

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e Commerce White Papers (View All Report Types)

IBV Study: Capitalizing on the Power of the Smarter Consumer sponsored by IBM WHITE PAPER: Business survival in the age of the smart consumer means empowering your customers to shop how and when they want. In this white paper, find the results of a recent survey of more than 30,000 consumers and uncover the key trends shaping the world of retail. Posted: 07 May 2013 \| Published: 28 Feb 2011 TOPICS: Consumer Electronics Industry \| Consumer Market \| Consumer Packaged Goods Industry \| eCommerce \| eCommerce Services \| eCommerce Software \| Market Trends \| Marketing \| Online Shopping \| Retail Trade Industry \| Sales

Whitepaper: Meet the Real Lean Portal sponsored by Backbase WHITE PAPER: This in-depth resource explores how a lean portal can help your organization trim the operational fat and deliver the kinds of experiences that customers crave. Read on to learn key differences between lean portals and suites, and uncover the benefits of "going lean." Posted: 25 Sep 2013 \| Published: 30 Jun 2013 TOPICS: CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Support Software \| eCommerce \| eCommerce Software \| Lean Production \| Portal Applications Software \| Portals \| Web Content Management

Mobile Optimization – It’s Now or Never sponsored by AT&T Corp WHITE PAPER: Read this article to discover best practices for creating a a consumer-friendly, mobile shopping experience. Posted: 21 Sep 2011 \| Published: 21 Sep 2011 TOPICS: eBusiness \| eCommerce \| Mobile Device Management \| Mobile Payments \| Networking \| Wireless Computing \| Wireless Industry \| Wireless Internet \| Wireless Marketing \| Wireless Networks

Oracle Database 11g Application Development sponsored by Oracle Corporation WHITE PAPER: Application development organizations have a wide variety of programming languages and technologies to choose from. In this white paper learn how Oracle Database 11g delivers a highly productive and powerful set of application development tools. Posted: 20 Nov 2007 \| Published: 01 Jun 2007 TOPICS: Business Intelligence \| eCommerce \| Global Economy \| Information Management \| Information Management Software \| Knowledge Management \| Knowledge Management Software

5 Mistakes Auditing Virtual Environments (You Don't Want to Make) sponsored by HyTrust WHITE PAPER: Read this expert guide to ensure your virtual environment is in compliance with PCI DSS 2.0 and avoid common errors made in the auditing process. Posted: 21 Jul 2011 \| Published: 21 Jul 2011 TOPICS: Compliance (Systems Operations) \| Compliance Audits \| Compliance Best Practices \| Customer Data Management \| Data Center Management \| Data Centers \| Data Security \| eCommerce \| Virtualization Security

Create a strong, dynamic customer experience sponsored by Hewlett Packard Enterprise WHITE PAPER: In this white paper, learn how retail businesses should leverage technology to gather more customer info, implement the appropriate changes to their services, and create a more enjoyable shopping experience. Click now to see how to manage and maximize opportunity from omni-channel services. Posted: 20 Jan 2014 \| Published: 30 Nov 2012 TOPICS: Business Intelligence \| CRM \| Customer Interaction Services \| Customer Loyalty \| Customer Profiles \| Customer Retention \| Customer Satisfaction \| Customer Service \| eCommerce \| mCommerce \| Mobile CRM \| Retail Channels

How to Win Customers and Build Trust Online: What smart companies are doing to build trust and use it to create competitive advantage online sponsored by VeriSign EMEA WHITE PAPER: If you can make your site more trustworthy, you can turn customer concerns to your advantage. Learn how trust can be a competitive advantage, and how to go about establishing trust among customers in this white paper. Posted: 18 Feb 2011 \| Published: 18 Feb 2011 TOPICS: eCommerce \| eCommerce Services \| Online Payments \| Security Management \| Security Standards \| SSL

Revamp Retail Transactions with Omni-Channel Technology sponsored by Toshiba WHITE PAPER: Read this exclusive white paper now to find out the differences between omni-channel and multi-channel technologies, as well as which more is more highly recommended. Posted: 05 May 2014 \| Published: 31 Jan 2014 TOPICS: CRM \| CRM Software \| Customer Interaction Services \| Customer Satisfaction \| Customer Service \| eCommerce \| Mobile CRM

One Click Away: Where Does the Data Come From? sponsored by LANSA WHITE PAPER: Thirty-five percent of consumers say they would never use a mobile app again if it contained incorrect product data. This brief resource explores how the global standards body GS1 established the Global Data Synchronization Network (GDSN) as a means of combatting outdated, inconsistent product information. Posted: 20 Feb 2014 \| Published: 20 Feb 2014 TOPICS: Data Governance \| Data Management \| Data Management Software \| Data Quality \| eCommerce \| eCommerce Services \| eCommerce Software \| Information Governance \| Information Management \| Information Management Software \| Online Shopping \| Product Management \| Standards

Optimizing Magneto E-commerce Sites for Increased Sales and Customer Satisfaction sponsored by ZeroLag Communications Inc. WHITE PAPER: Find out which platform is capable of maximizing the performance of your e-commerce web site, increasing sales and improving customer satisfaction. Posted: 20 Jun 2014 \| Published: 20 Jun 2014 TOPICS: Application Integration \| CRM \| Customer Satisfaction \| Customer Service \| eCommerce \| Social Computing \| Web 2.0