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How can your business meet the ever-increasing demands of end users and still make a healthy profit? IBM takes a look at innovation's role in driving business objectives and helping electronics enterprises move forward.
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SLAs are critical tools that can help ensure appropriate performance. And the use of SLAs as part of the service delivery management process is on the rise. If you’re going to succeed, you’ll have to do your homework. This paper identifies the five critical steps you should take before you define your Service Level Agreements.
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In this resource, discover a BPM suite that helps bridge the gap between business and IT, empowering non-technical and technical users alike to define and manage business processes across the enterprise
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The complexity of operational processes can be a significant obstacle to any effort for improvement through modeling and analysis. Access this white paper for 3 principles that can be used to simplify management strategies and arrive at models that will provide you with a better understanding of your business.
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Read this paper to learn how advanced case management solutions from IBM can help assist organizations in a wide array of case management scenarios.
WHITE PAPER:
this white paper demonstrates how, by reforming health care delivery, implementing appropriate technology, and reshaping the medical establishment which supports efficiency and effectiveness, America can provide the best value in health care services for its citizens.
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Customers expect your operations to be instant, seamless and insightful so that each interaction is fast and effective. Access this fascinating white paper today to learn about expert solutions for improving business operations so as to effectively cater to customer interactions.
WHITE PAPER:
This expert guide addresses the ideal BPM platform capabilities for today's organizations to meet the disparate needs of both technical departments and the line of business.
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This white paper discusses taking a pro-active approach to business agility. Learn how this strategy can create "operational dexterity" to deal with changing conditions and business complexity, as well as drive innovation by encouraging growth and flexibility.
