WHITE PAPER:
Loyalty programs are a necessary part of a successful CRM program and long-term customer retention. Compare available programs, learn what a loyalty program can achieve for your business and gain an eight step guide to designing your own successful plan.
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Cloud computing can potentially be a disruptive change to the way an enterprise’s IT services are delivered. We propose that examining a candidate cloud solution provider’s reference architecture should be a standard element of a CIO’s cloud vendor evaluation strategy. Learn more now.
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In addition to implementing strategic initiatives, IT has the basic function of keeping workers productive. With many enterprises migrating to Microsoft Windows 7, it is important to consider a backup provider that supports Microsoft’s latest platform. Read this white paper to learn more.
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This white paper explains the basics behind vendor neutral archives (VNAs). Click through to uncover the short- and long-term benefits, as well as get information of what to consider before making the investment.
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Read this white paper for several great tips for selecting the right ERP vendor for your organization. This paper breaks the process down into easy-to-follow steps, beginning with the basic questions decision-makers should ask.
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Considering adopting second-vendor virtualization to increase diversity, data center power and agility? This resource describes the appeal of open source solutions over proprietary vendor solutions.
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Learn how to utilize performance management solutions to prepare for the unknown future. Answer your fundamental business questions and gain deeper insight into your business to enable for better decision-making.
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This resource offers guidance to help you navigate the business intelligence (BI) marketplace, and introduces a BI platform that can help meet your business needs. Also inside, find eight key motivators you should consider when choosing a BI tool.
WHITE PAPER:
This Magic Quadrant is a snapshot of the overall market that ranks vendors against each other, according to competitive criteria. Vendors in any quadrant, as well as those not ranked on the Magic Quadrant, may be appropriate for your enterprise's needs and budget.