WHITE PAPER:
This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services.
WHITE PAPER:
This white paper gives an overview of the IT service management (ITSM) market and provides criteria for for successful vendor assessment and product implementation.
WHITE PAPER:
Dimension Data's Exchange Deployment Planning Services (EDPS) are designed to help guide your organisation through the initial deployment planning stages of a Microsoft Exchange implementation. Read this paper to learn more.
WHITE PAPER:
Access this detailed technical brief to learn how creating a dynamic infrastructure can advance business performance and reduce operational efforts.
WHITE PAPER:
This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.
WHITE PAPER:
This paper clarifies what cloud computing is, identifies the services offered in the cloud, and also examines potential business benefits, risks, and assurance considerations. Read on to learn more about cloud computing from security, governance, and assuarance perspectives.
WHITE PAPER:
As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential.
WHITE PAPER:
In this resource, learn how you can increase collaboration between business and IT, with a multi-cloud management technology. Read on to discover how it enables IT to take and maintain control over cloud operations, while seamlessly meeting all the needs of business users.
WHITE PAPER:
This paper will discuss how cloud is helping enterprises, governments and industries around the globe meet their current challenges through key value drivers.