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Intel IT offers guidelines for achieving quick returns and long term value with Intel vPro technology based on our experience in the first year of a multi-year deployment program.
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To react quickly to customers’ needs, organizations are decentralizing their workforce and shifting them into the flow of their customers’ lives.
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Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization.
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Cisco Virtual Office is a highly scalable solution for medium and large organizations looking to provide teleworkers, small offices, and mobile users with office-like experience combining voice, video, wireless, and real-time data applications in a secure environment. This deployment guide provides full details.
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In this paper, see how wide-area data services (WDS) is now having tremendous success in enabling server virtualization and remote site consolidation.
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This paper addresses the greatest environmental threats to the functionality of small to medium computer rooms and presents the time and cost savings associated with the integration of a remote monitoring system.
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A common misconception about maintenance service is that problems need to be fixed after they occur. While this approach may be true for traditional hardware maintenance, a rapidly evolving concept has taken the industry by storm: preventive maintenance.
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This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face.
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This case study shows how one office technology company implemented an automated remote monitoring and management (RMM) solution to increase profits and customer value, and discusses benefits as well as pitfalls to avoid.