Enterprise Services Automation White Papers

(View All Report Types)
Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

5 Things You Hate About Your Project Management Tool
sponsored by AtTask
WHITE PAPER: This whitepaper dives into 5 of the most common reasons why project leaders hate their project management tool and what can be done to fix it.
Posted: 18 Nov 2014 | Published: 18 Nov 2014

AtTask

Magic Quadrant for Mobile Device Management Software
sponsored by IBM
WHITE PAPER: This Magic Quadrant for mobile device management software explores the top vendors' MDM offerings. Discover the strengths and cautions associated with each MDM vendor to see which one is right for you, or if your current vendor is living up to its competition.
Posted: 13 Aug 2013 | Published: 31 Dec 2012

IBM

10 Ways You Can Improve Web App Performance
sponsored by SOASTA, Inc
WHITE PAPER: This resource counts down 10 issues that development and testing teams should consider in order to derive maximum performance from their Web applications.
Posted: 06 Jan 2014 | Published: 31 Dec 2013

SOASTA, Inc

The Information Paradigm Shift: Redefine Your Competitive Advantage
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Explore research done by Gartner to find out how in-memory computing will impact ERP during the next 5 years, so businesses can plan accordingly.
Posted: 03 Jul 2014 | Published: 03 Jul 2014

Hewlett Packard Enterprise

Software-defined Storage: the overall benefits
sponsored by IBM
WHITE PAPER: This brief video cuts through some of the confusion surrounding SDS and tells you what to look for – and what to avoid – when choosing an SDS product.
Posted: 18 Mar 2015 | Published: 18 Mar 2015

IBM

Choose the Service Desk Delivery Model that Makes Sense
sponsored by Pangea Systems
WHITE PAPER: This white paper discusses three delivery models, including the benefits and considerations you must take when choosing the right model for your business.
Posted: 20 Jun 2014 | Published: 31 Dec 2012

Pangea Systems

How to Unlock the Promise of Agile in the Enterprise
sponsored by Workfront
WHITE PAPER: This in-depth white paper discusses Agile, and how it can be implemented on a large scale. Read on to find out what benefits one can expect from enterprise-wide Agile implementation, and what challenges await.
Posted: 05 Feb 2015 | Published: 05 Feb 2015

Workfront

Master the Lifecycle of Work to Eliminate Project Pandemonium
sponsored by Workfront
WHITE PAPER: This white paper considers the lifecycle of work - a 7 step methodology to bolster project success and task management. Read on to see how your project teams can finally focus on the bigger picture and not just the tasks at hand.
Posted: 29 Jan 2015 | Published: 29 Jan 2015

Workfront

Defend Against Injection-based Attacks
sponsored by Klocwork
WHITE PAPER: This paper provides a detailed description of injection vulnerabilities, discusses how they present themselves to both end users and software developers, and explains mitigation strategies to help resolve the various types of injection attacks.
Posted: 27 Dec 2013 | Published: 27 Dec 2013

Klocwork