WHITE PAPER:
As more companies look towards collocation/hosted/ and managed services for either their primary data center there are considerations, both short and long term, when selecting a provider.
WHITE PAPER:
This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.
WHITE PAPER:
Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.
WHITE PAPER:
In this white paper learn how service automation offers a life raft for those IT departments struggling to stay afloat in the new sea of complexities. View now and find a clear way in your voyage to modern IT success.
WHITE PAPER:
This whitepaper details the core functionality and key benefits of service-oriented configuration management and offers up a four-step approach for implementation.
WHITE PAPER:
This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems.