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Some organizations continue to operate without documented processes, procedures and polices. Learn how to avoid risks to services levels, business continuity - and a new approach to IT - one that moves from a reactive to a more predictive model.
WHITE PAPER:
Organizations face different challenges at different levels of testing maturity. Testing Maturity Model (TMM) and Test Process Improvement (TPI) are two of the contemporary testing maturity models discussed in this paper.
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This paper outlines the steps that organizations must take to improve their systems and software development processes, including key best practices. It discusses solutions for unifying fractured, global development groups with existing infrastructures.
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Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
WHITE PAPER:
According to a recent survey, 80% of organizations are either completely blind or have gaps in monitoring their cloud environments. Open up this white paper to see how to get the broad visibility and deep insights you need to gain control of your diverse IT environments, while saving both time and money for your organization.
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Understanding where your organization stands in the Identity Security Maturity Model can help you identify gaps and plan for improvement in your Identity Security strategy. Read this paper to learn more and find your place in the model.
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Read to learn about Gartner's key findings, recommendations, and other insights on the IT service management platform market that ServiceNow views as invaluable This paper also explains why Gartner scored ServiceNow's ITSM platform higher than any other platform.
WHITE PAPER:
ServiceNow® works with organizations around the world to help them effectively manage enterprise risk and compliance. This paper identifies three key pillars for success that allow those organizations to respond proactively and consistently to the full spectrum of risks they face.
