Customer Call Center Management Multimedia

IT Management > Systems Operations > Systems Management >
Customer Call Center Management Multimedia (View All Report Types)

The Secret Recipe: Transforming Best-In-Class Contact Centers sponsored by Talkdesk WEBCAST: Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help. Posted: 27 Aug 2019 \| Premiered: Aug 27, 2019 TOPICS: Call Center Management \| Call Center Software \| Call Centers \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service

Unified Communications sponsored by CDW Corporation WEBCAST: Integrate multiple communication networks into a single, unified system to enable more effective communication and collaboration with staff, partners, and customers. Posted: 27 Jul 2010 \| Premiered: Jul 27, 2010 TOPICS: Call Center Management \| Collaboration \| Email \| Instant Messaging \| Telephony Systems \| Unified Messaging \| Voice Mail Software \| VoIP \| Web Conferences

Visa Desjardins Provides a Differentiated Customer Experience sponsored by Genesys WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment. Posted: 16 Sep 2013 \| Premiered: Feb 27, 2013 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Service \| Customer Support Software

Experience Dynamic Endpoint Threat Defense sponsored by McAfee, Inc. VIDEO: Simplify your system and stay ahead of advanced threats with a collaborative framework that shares threat intelligence. Posted: 10 May 2017 \| Premiered: 10 May 2017 TOPICS: IT Management

Consolidate File Transfer Activity sponsored by IBM VIDEOCAST: Learn how IBM Sterling File Gateway provides a file transfer solution that's as powerful as it is easy to use. Posted: 20 Jan 2017 \| Premiered: Jan 20, 2017 TOPICS: IT Management

Gain Speed and Grow Faster with the Cloud sponsored by IBM WEBCAST: Simplify your B2B integration strategy with the cloud to improve collaboration with suppliers and customers. Posted: 20 Jan 2017 \| Premiered: Jan 20, 2017 TOPICS: IT Management

Cloud Service Provider Leads China With E-Ticketing System sponsored by IBM VIDEO: Huaxia Express has improved the transportation system in China while decreasing costs and increasing scalability. Posted: 06 Apr 2017 \| Premiered: 06 Apr 2017 TOPICS: IT Management

Transform Your Data With a Single Solution sponsored by IBM WEBCAST: Avoid increase costs and delayed projects. Learn how to deploy a single transformation solution across your enterprise. Posted: 20 Jan 2017 \| Premiered: Jan 20, 2017 TOPICS: IT Management

Road to Modernization sponsored by IBM WEBCAST: Over 50% of LOB execs list better strategic relationships and reduced costs as B2B integration benefits. Modernize now. Posted: 20 Jan 2017 \| Premiered: Jan 20, 2017 TOPICS: IT Management

Visual Digital Platforms: Crucial Technology to Eliminate Poverty sponsored by Hewlett-Packard Enterprise VIDEO: See how Foundation Paraguay helps thousands of families overcome poverty with digital services and a bottom-up approach. Posted: 30 Jan 2017 \| Premiered: 30 Jan 2017 TOPICS: IT Management