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N-able Help Desk Manager: Free 30-Day Trial sponsored by Solarwinds N-able SOFTWARE DEMO: This link provides a free 30 day trial of N-able's advanced help desk management solution, which handles tickets so you can focus on helping customers. Posted: 09 Jun 2014 \| Premiered: 09 Jun 2014 TOPICS: Help Desk Management \| Help Desk Management Services \| Help Desk Software \| Help Desks \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services

Top Tips for Collecting, Storing, and Analyzing Operations Log Data sponsored by Hewlett Packard Enterprise WEBCAST: View this webcast to learn about an operations log intelligence program that enables you to easily collect, centralize, archive and search your log files. Watch now for a brief demonstration of this software and explore the many benefits it can offer your organization. Posted: 09 Jun 2014 \| Premiered: Jun 9, 2014 TOPICS: Data Analytics \| Data Management \| IT Auditing \| IT Management \| IT Service Management \| IT Services \| Log Management \| Operational Metrics (Systems)

Hybrid IT Service Management sponsored by FrontRange Solutions Inc. VIDEO: This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more. Posted: 28 Jun 2013 \| Premiered: 28 Jun 2013 TOPICS: Business Management \| Business Performance Management \| Business Process Management \| Business Processes \| Business Service Management \| CIOs \| Cloud Computing \| IT Best Practices \| IT Governance \| IT Management \| IT Managers \| IT Service Management \| IT Services \| ITIL \| Management Service Providers

Data Exchange & Event Processing for Oracle EBS sponsored by STR Software VIDEO: Oracle E-Business Suite users can now control the transfer and processing of data from within the familiar EBS forms interface. In this short video you will experience how a standardized process allows EBS users to become self-sufficient in the transfer of data to and from EBS and other systems, internally and externally to your IT environment. Posted: 19 Oct 2010 \| Premiered: 19 Oct 2010 TOPICS: Business Process Automation \| Business Process Management \| Data Entry \| Data Management \| Data Management Software \| Data Warehouses \| eBusiness Services \| eBusiness Software \| Oracle (Product)

Don't Get Lost in Multi-Vendor Support Chaos sponsored by Hewlett-Packard Enterprise VIDEO: This video features a case study of one company that moved on from to a single vendor to end the chaos in their support environment. Posted: 21 Jan 2014 \| Premiered: 08 Jan 2014 TOPICS: Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Trusted Computing: Establishing Device Authentication sponsored by Wave Systems Corp. VIDEOCAST: View this video to learn the secret to better IT security may be at your fingertips. More likely than not, your PC contains a Trusted Platform Module (TPM), security chip on its motherboard. Posted: 24 Aug 2010 \| Premiered: Aug 24, 2010 TOPICS: Access Control \| Authentication \| Device Control Software \| Identity Management \| IT Infrastructure \| IT Services \| Security

Achieving Actionable Insights from IT Operations Big Data sponsored by IBM VIDEO: IT operations faces a data deluge, at the same time as they're trying to keep up with a higher demand for service and a shrinking response window for when things go wrong. But with analytics for IT operations, you can turn terabytes of monitoring data into actionable insights that allow IT to take a proactive approach to application performance. Posted: 20 Nov 2013 \| Premiered: 20 Nov 2013 TOPICS: Application Monitoring \| Application Performance Management \| Data Analytics \| IT Management \| IT Services \| Operational Metrics (Systems)

Network-Aware End-to-End Service Management - Demo sponsored by Microsoft PRODUCT DEMO: This is a demo of an end to end service management solution that spans the entire infrastructure. Posted: 02 Nov 2007 \| Premiered: 01 Nov 2007 TOPICS: Applications Management \| Applications Management Software \| IT Service Management \| IT Services \| Network Monitoring \| Network Performance \| ROI \| TCO

Be a Superhero: Use Application & Infrastructure Visibility to Gain Competitive Advantage sponsored by IBM VIRTUAL ENVIRONMENT: Access this resource to learn how IBM can help you with the Operations, Performance, Analytics, Automation and Delivery of your IT services in today's complex on-prem, hybrid and cloud environments. You'll be access a wide array of content in different media format to help you make smarter decisions now and for your organization's future. Posted: 28 Oct 2014 \| Premiered: 28 Oct 2014 TOPICS: Cloud Computing \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| IT Infrastructure \| IT Management \| IT Services

Hybrid ITSM: Because having one option isn't an option sponsored by FrontRange Solutions Inc. VIRTUAL ENVIRONMENT: This interactive resource discusses how you can make your business more efficient, compliant, and secured with the help of a hybrid IT service management solution. Posted: 28 Jun 2013 \| Premiered: 28 Jun 2013 TOPICS: Cloud Computing \| Cloud Management \| IT Service Management \| IT Services \| IT Systems