Carrier Switches (Churn) Multimedia

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Tips from the Trade – Competing on Web Analytics sponsored by SAS WEBCAST: The online channel has been one of the more successful areas of business during these economic times, but most businesses are still behind when it comes to web analytics. Watch this webcast to also learn the overall best practices and the future needs within online analytics. Posted: 20 Aug 2009 \| Premiered: Aug 20, 2009 TOPICS: CRM \| CRM Analytics \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Marketing \| Online Marketing \| Predictive Analytics \| Web Analytics \| Web Analytics Software

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times sponsored by SAP America, Inc. WEBCAST: This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run. Posted: 13 Mar 2009 \| Premiered: Mar 31, 2009, 12:00 EDT (16:00 GMT) TOPICS: Brand Loyalty \| Business Models \| Competition \| CRM \| Customer Interaction Services \| Customer Profiles \| Customer Satisfaction \| Economic Environment \| Market Trends \| Strategic Planning \| User Experience

Explore the Features and Benefits of Real-Time Mobile Engagement sponsored by Kofax, Inc. WEBCAST: In this video, you'll learn about Kofax Mobile Capture, which allows you to take a photo and instantly insert that information into the appropriate business process. Watch now to learn how this innovative technology enables you to extract more valuable data so customer engagement is enhanced. Posted: 31 Mar 2014 \| Premiered: Oct 7, 2013 TOPICS: Business Process Management \| Business Processes \| Mobile CRM

Why Business Analysis is Essential for Agile success sponsored by IBM WEBCAST: There are many myths surrounding the role of business analysis when it comes to Agile projects. Is it really necessary for Agile success? In this comprehensive webcast, you'll hear from business analysis expert Mary Gorman from EBG Consulting, as she covers the myths and actualities of business analysis for Agile projects. Posted: 06 Nov 2013 \| Premiered: Dec 31, 2012 TOPICS: Agile Manufacturing \| Business Management \| Business Metrics \| Business Performance Management \| Business Processes \| Project Management

Video Whitepaper: Seven Tips for Profiting from Lean Times with CRM sponsored by Oracle Corporation VIDEO: The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth. Posted: 10 Jun 2009 \| Premiered: 10 Jun 2009 TOPICS: Business Intelligence \| CRM \| Customer Loyalty \| Customer Satisfaction \| Customer Service Best Practices \| Economic Environment \| Sales

What Distinguishes World Class Manufacturing Companies sponsored by NetSuite WEBCAST: This webcast discusses the challenges faced by manufacturers and the characteristics that make top enterprises stand out from the pack. Posted: 14 Dec 2011 \| Premiered: Dec 14, 2011 TOPICS: Business Process Management \| Business Process Modeling \| Business Processes \| Cloud Computing \| Cloud Management \| ERP \| Manufacturing \| Manufacturing Industry \| Manufacturing Systems \| SaaS ERP \| Software as a Service

How Not to Get Fired: Choose JBoss Enterprise BRMS for Your Mission-Critical Business-Rules Deployment sponsored by Red Hat WEBCAST: Watch this webcast now to get an overview of the JBoss Enterprise BRMS and its key capabilities for tackling demanding process tasks. Posted: 20 Jul 2012 \| Premiered: Jul 20, 2012 TOPICS: Business Processes \| JBoss \| Process Control Software \| SOA

Dynamic Business Processes Podcast Series: Tips for Thriving in Today’s Economy with BPM sponsored by IBM PODCAST: Today, more than ever, organizations must deliver the benefits of cost optimization and business agility. This podcast series explains how that goal can be realized through dynamic Business Processes Management. The series focuses on banking, government, healthcare, insurance, cross-industry and retail. Posted: 15 Oct 2009 \| Premiered: Oct 15, 2009 TOPICS: Business Intelligence \| Business Management \| Business Performance Management \| Business Process Automation \| Business Process Management \| Business Processes \| Business Systems \| SOA

Calculating Customer Lifetime Value: Analysis to Loyalty sponsored by Looker WEBCAST: Tune into the following webinar to learn what it takes to accurately calculate customer lifetime value and how by doing so successfully, you can drive improvements across all aspects of you company. Posted: 20 Oct 2014 \| Premiered: Oct 20, 2014 TOPICS: Customer Data Integration \| Customer Data Management \| Customer Loyalty \| Customer Retention \| Customer Satisfaction

SAP and Voice: Optimize Supply Chain Operations sponsored by Voxware, Motorola, and PEAK Technologies WEBCAST: Attend this Webcast to learn how this powerful combination provides improved real-time data collection and increased flexibility to make downstream business process changes easily and inexpensively. Posted: 16 Aug 2007 \| Premiered: Aug 29, 2007, 14:00 EDT (18:00 GMT) TOPICS: Application Integration \| Business Process Management \| Customer Satisfaction \| Data Warehouses \| Information Technology End Users \| Operational Support Systems \| Order Management Systems \| SAP (Product) \| Supply Chain Management \| TCO \| User Experience \| Voice Recognition \| Voice Recognition Software \| VoiceXML