WEBCAST:
Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
WEBCAST:
Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help.
VIDEO:
As your company grows, you have the opportunity to benefit from economies of scale; but growth can be fraught with challenge. Production disruptions and operational inefficiencies can quickly negate the advantages you hope to achieve. Watch this informative video to learn about SAP solutions for small businesses and midsize companies.
TRIAL SOFTWARE:
Generating reports from Java applications has traditionally been a difficult task with heavy coding effort in development and maintenance. Even where graphical tools are provided, users must learn how to use a new and sometimes cumbersome tool.
SOFTWARE DEMO:
Access IBM Rational Build Forge demos to see how it can be used to create a software assembly line to automate and accelerate software delivery. Learn how Rational Build Forge can help development teams automate repetitive tasks, uncover development bottlenecks, determine trends for specific projects and manage compliance mandates.
WEBCAST:
Access this slidecast to hear Jay Muehoefer, Director of Software Defined Solutions at IBM, discuss the potential IT and business value of a software defined infrastructure.
SOFTWARE DOWNLOAD:
Eliminate application downtime, automate SQL Server backup, and speed up processes. Learn about the key features of SQL Safe Backup and gain full access to a 14 day free trial.
WEBCAST:
Access this webcast to learn about the past, present and future of IBM i. Discover, through the use of real-life examples, how organizations have benefited from this system.
SOFTWARE DOWNLOAD:
SolarWinds® SAN Monitor for EMC® is a free desktop tool that gives you the visibility into your physical storage to make sure it's in good health and lets you quickly and easily monitor EMC CLARiiON® arrays with at-a-glance insight into storage.
WEBCAST:
In this brief video, learn how the leading wheel and tire distribution company American Tire Distributors was able to reduce costs, improve performance, and empower scalability and agility by virtualizing its Oracle E-Business Suite tools.
