EBOOK:
Emergency services depend on digital and connected technologies to help quickly provide life-saving assistance, deal with emergencies, and bring order to chaotic situations. In this e-book, learn how Cradlepoint helped 5 different emergency service departments stay connected.
ANALYST REPORT:
Increasingly, there is a need for organisations to be able to prove the content of communications between themselves and other parties. Analyst group Quocirca looks at the options.
WHITE PAPER:
This informative paper examines some of the top UC solutions on the market and compares their TCO so you can see which tool will both satisfy your requirements and fit your budget.
WHITE PAPER:
Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application.
EGUIDE:
Did you know that 61% of consumers must interact with a company on multiple channels to resolve a customer service issue? And did you also know that Salesforce has brought new capabilities to Service Cloud, aiming to help unify fragmented customer journeys? View this guide to learn about them, it's pricing and availability.
EGUIDE:
By focusing on software and the cloud, the underpinnings of collaboration are shifting away from inflexible custom hardware. Learn how small vendors are shaping the growth of web-based real-time communications (WebRTC), and why it's time you start to rethink your approach to enterprise video.
EGUIDE:
Unified communications apps are everywhere, but deploying them isn't an immediate recipe for success for organizations looking to improve workflow collaboration. Read this expert guide to review pre-buying considerations for UC tools, as well as suggestions for supporting user adoption.
EGUIDE:
Unified communications (UC) is still largely on-premises, but the evolution to cloud-based UC has begun. Follow one company on its path to cloud-based UC to learn the reasons behind the switch, the advantages of moving to the cloud, and whether your company should follow suit.
EBOOK:
Assessing vendors and products to find the ideal unified communications platform delivered as a service is complex; this guide will aid your hunt.
EBOOK:
This Technical Guide explores the disconnect between UC applications and how employees in sales, marketing, customer service and other departments do their job. It also discusses how vendors are working to integrate UC capabilities in popular work software, like customer-management applications, on both desktop and mobile devices.
