Services Process Optimization Software Reports

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Computer Weekly – 27 November 2018: Software patching at scale – how to make it work
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we look at one of the oldest pain points for IT departments – software patching – and ask how to make it less complex across the enterprise. We examine the rise of Kubernetes, the open source container system. And we look at storage strategy to support a multicloud environment. Read the issue now.
Posted: 08 Feb 2021 | Published: 26 Nov 2018

TechTarget ComputerWeekly.com

Computer Weekly – 19 March 2024: What went wrong with Birmingham's Oracle project?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, after Birmingham City Council's disastrous Oracle project cost over £100m, we analyse where it all went wrong. Our new buyer's guide examines building a sustainable IT strategy. And we find out how Thomson Reuters is using AI to enhance its product offerings. Read the issue now.
Posted: 19 Mar 2024 | Published: 19 Mar 2024

TechTarget ComputerWeekly.com

Next step app development: Microservices
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Adopting a microservices approach to application development is increasingly considered an essential part of any bid to modernise the legacy IT setup an organisation relies on.
Posted: 08 Feb 2021 | Published: 10 Apr 2017

TechTarget ComputerWeekly.com

Your guide to the open source universe
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Open source used to be an alternative to commercial off –the-shelf software. Today, the largest commercial software providers are big supporters of open source technologies.
Posted: 08 Feb 2021 | Published: 29 Aug 2017

TechTarget ComputerWeekly.com

Computer Weekly – 15 November 2016: Counting the cost of financial cyber crime
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, the cyber security of banks is under scrutiny after an attack on Tesco Bank leads to millions lost in fraudulent transactions. Our latest buyer's guide, on server operating systems, looks at Windows Server 2016. And Coca-Cola explains how a move to the cloud is helping to motivate staff. Read the issue now.
Posted: 08 Feb 2021 | Published: 15 Nov 2016

TechTarget ComputerWeekly.com

Computer Weekly - 15 March 2022: How the tech sector is supporting Ukraine
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine the global tech sector response to the invasion of Ukraine, and how hackers are responding to calls for an IT army to target Russia. Our latest buyer's guide looks at cloud-based ERP and other business applications. And IBM's UK chief tells us how Big Blue is reinventing itself. Read the issue now.
Posted: 14 Mar 2022 | Published: 15 Mar 2022

TechTarget ComputerWeekly.com

Getting the best out of robotic process automation
sponsored by TechTarget ComputerWeekly.com
EGUIDE: IT leaders are used to doing more with less, but the pandemic has forced many organisations to reassess whether the way processes have always been run, is optimal. With people having to work from home, many organisations have needed to automate previous manual tasks, in order to remain operational.
Posted: 06 Aug 2021 | Published: 06 Aug 2021

TechTarget ComputerWeekly.com

Computer Weekly – 16 January 2024: All eyes are on the Post Office scandal – at last
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, 15 years since we first revealed the plight of subpostmasters, and four years since their High Court victory, the UK public and government are getting behind the victims, thanks to a TV dramatisation of the scandal. We look at plans to quash convictions and analyse Fujitsu’s role in the scandal. Read the issue now.
Posted: 12 Jan 2024 | Published: 16 Jan 2024

TechTarget ComputerWeekly.com

Marketing software moves closer to centre of the CIO’s vision
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide: Software for marketing, from content marketing through customer experience management to marketing automation, and the rest, has not been as central to the vision of CIOs as ERP and the full panoply of IT infrastructure: storage, security, networking, data centres, and all of the above delivered by way of the cloud.
Posted: 06 Aug 2021 | Published: 06 Aug 2021

TechTarget ComputerWeekly.com