EGUIDE:
In this e-guide we focus on managed security service providers. We look at how the channel is increasingly aware of the need for MSSPs to meet the demands of customers and the need to adapt and modernise former approaches.
WHITE PAPER:
As the internet changes the way of traditional marketing and communication, discover a “True Profile” as a means of understanding customer behavior, actions and preferences using analytics. Learn the 4 key components of True Profiles and the business benefits included.
EZINE:
VARs and integrators know their stuff when it comes to their key technologies and vertical markets. In the inaugural issue of Channel Strategies E-zine, learn how to build brand awareness among potential customers to make sure word spreads about your company's skills and expertise.
EBOOK:
In this guide, we offer insight into MSP software challenges. Learn about core tools for automation, integration issues and the new field of robotic process automation.
EGUIDE:
Despite the wide adoption of cloud computing, most channel partners don't offer any cloud services and the ones that do don't seem to value them. Read on to learn why so many businesses are letting this opportunity slide and what it would take for you to start taking advantage.
WHITE PAPER:
This white paper reveals the results of a survey of over 500 e-commerce and e-business professionals, and provides key insights and best practices for improving customer experiences across all channels.
EGUIDE:
This handbook will offer information on new cloud-based mobile services and provide guidance on architecting the cloud for mobile device management (MDM), location-based services and security requirements. We will also address managing the network to minimize problems in application performance and delivery.
WHITE PAPER:
If your customers cannot move smoothly across all channels, their experiences will suffer. Access this guide to learn how you can close the omni-channel customer experience gap and bring online visibility to your contact center.
EBOOK:
Learn how to build a business case for social media outlets affecting customer relations and customer communities including Facebook and Twitter, as well as what social media means for CRM, best practices for managing online customer communities, and expert advice on implementing social media programs successfully.
